Bolstering Communication Regimes within and across Business Organizations: Techniques and Tactics to perpetuate a healthy workplace environment
Pooja Khanna ()
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Pooja Khanna: Assistant Professor, Department of English, Aditi College, University of Delhi.
Journal of Commerce and Trade, 2019, vol. 14, issue 2, 72-77
Abstract:
The key to success, be it relationship or business, communication, specifically clear lines of communication, plays an important role. Getting communication right, is not only a challenge but a great struggle for most business organizations precisely due to the lack of effective interaction skills amongst those higher up in hierarchical positions. Good business communication skill which paves the road to success, growth and profiteering is still a discipline that needs greater focus and training in most business houses. There is hardly one definition of Business Communication which fits all organizational levels and can be uniformly adopted across hierarchies. For business communication to thrive and survive what we need is to identify and define our intellectual and historical roots and then firmly establish these roots through training programmes and soft skills development sessions across organizations. When professionals struggle to communicate with each other and with others in the system, when managers flounder in passing off instructions precisely and clearly, the entire framework of communication crumbles and is the first signal spelling doom for an organization. The present paper is an attempt to study the communication regimes that can instill a whiff of fresh air in a dying organization and rejuvenate renewed energy amongst the work force, motivating them to perform and transform the vision ,the mission of the organization to reality. Tactics and techniques of good business communication skills as a tool to increase value and efficiency of a business will be discussed. Focus will be on avoiding common communication mistakes and learning to identify the different types of 'noises' that tend to dilute the perfect communication between the sender and the receiver. Efforts will be made to establish the perfect chain of communication through extensive review of significantly scholarly works on business communication. The aim would be to foster a good workplace environment through development of communication skills that are elusive, effective and precise.
Keywords: Business; communication; effective; skills; organization; relationship; intra and interpersonal; progression. (search for similar items in EconPapers)
JEL-codes: D80 G30 (search for similar items in EconPapers)
Date: 2019
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Persistent link: https://EconPapers.repec.org/RePEc:jct:journl:v:14:y:2019:i:2:p:72-77
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