Indian Banking Industry: Agenda for Future Analysis of Pre and Post e-Banking Period

Dr. R.K. Uppal ()
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Dr. R.K. Uppal: Reader, Dept. of Economics, DAV College, Malout, Punjab.

Journal of Commerce and Trade, 2008, vol. 3, issue 1, 10-18

Abstract: The productivity and profitability is an vital criterion to evaluate the overall efficiency of a bank group. The present paper, on the basis of secondary data examines the comparative trends in employee productivity, Operational productivity & Profitability behaviour of five major bank groups in pre- and post- ebanking period & on the basis of results, highlights a new agenda for Indian banks which has a paramount significance in the new wave of IT & Global changes. The excellent mapping for the banks is a need of the hour. The paper concludes that average productivity & profitability is the highest in case of New Private Sector Banks and Foreign Banks in post- ebanking period. During this period, PSBs has made tremendous and remarkable improvement in many parameters of productivity. But still they are lagging behind in performance when we compare them with Foreign Banks and New Private Sector Banks. The paper offers some measures for IBI, particularly, for PSBs to improve their performance and suggests a new agenda for future.

Keywords: stress; employee attraction; pressure; turnover; retention strategies (search for similar items in EconPapers)
JEL-codes: A0 C0 (search for similar items in EconPapers)
Date: 2008
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