Developing the Main Knowledge Management Process via Social Media in the IT Organisations: A Conceptual Perspective

Mohammad Waddah Hamoud, Ali Tarhini, Mohammed Ali Akour and Zahran Al-Salti

International Journal of Business Administration, 2016, vol. 7, issue 5, 49-64

Abstract: Development of main knowledge management via social media is one of the most important resource and effective strategy to gain the importance in IT industry around the world. Effective and proper knowledge management process allows the companies of IT industry to give the best effort in their business based on present resources. To the best of the authors¡¯ knowledge, there are few papers that review the concept of knowledge management and social media. Hence, this study aims to critically analyse the various models and theories related to knowledge management and social media for IT organizations. Fundamentally, the capabilities of ICT knowledge management process if developed via social media tools allow the organizations to identify the loopholes and develop proper strategy to remove it. Moreover, knowledge management has great impact on making strategy based on the resource. Involvement of social media tools in developing knowledge management process is more helpful and beneficial for any business organization as they can learn about the evaluation methods of online information into real life example.

Keywords: knowledge management process; knowledge management; social media; literature review (search for similar items in EconPapers)
Date: 2016
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.sciedu.ca/journal/index.php/ijba/article/view/10159/6185 (application/pdf)
http://www.sciedu.ca/journal/index.php/ijba/article/view/10159 (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:jfr:ijba11:v:7:y:2016:i:5:p:49-64

DOI: 10.5430/ijba.v7n5p49

Access Statistics for this article

International Journal of Business Administration is currently edited by Jenny Zhang

More articles in International Journal of Business Administration from International Journal of Business Administration, Sciedu Press
Bibliographic data for series maintained by Jenny Zhang ().