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The effect of digitization on agility under environmental uncertainty

Umran Guler () and Rukiye Sonmez ()
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Umran Guler: Canakkale Onsekiz Mart University / Turkiye
Rukiye Sonmez: Canakkale Onsekiz Mart University / Turkey

JOURNAL OF LIFE ECONOMICS, 2023, vol. 10, issue 4, 233-245

Abstract: Digitalization, although seen as an important tool for gaining a competitive advantage in today’s world, companies seem to have a dilemma regarding whether to digitize or not. Particularly in environmental uncertainty, being competent, flexible, and able to respond rapidly, in other words, being agile, has become expected in a competitive environment. Therefore, this study questions whether digitalization and environmental uncertainty affect agility. The banking sector, which is required to accelerate the digitalization process under environmental changes, was selected as the research sample. A total of 262 questionnaires were collected. The models were tested using the variance-based structural equation modeling approach to examine the effects among variables. SmartPLS 3.4 statistical package program was used for model testing. As a result, it was found that digitalization influences agility through environmental uncertainty, affecting competency, flexibility, responsiveness, and quickness dimensions.

Keywords: Digitalization; Agility; Agility Management; Environmental Uncertainty; Banking Industry (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:jle:journl:jlecon2149

DOI: 10.15637/jlecon.2149

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