Reviewing the Mediating Role of Quality Management Capabilities on the Effect of Information Technology on Organizational Performance

Laith Walid Fatafta, Shaker Habis Nawafleh and Heba Eid Al Darwaish
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Laith Walid Fatafta: Department of Business Management, School of Business, The University of Jordan, Amman, Jordan
Shaker Habis Nawafleh: AL Hussein Bin Talal University, Jordan
Heba Eid Al Darwaish: MBA/Accounting Graduate at School of Management and Finance, The University of Jordan-Aqaba Branch, Jordan

Journal of Business & Management (COES&RJ-JBM), 2019, vol. 7, issue 3, 234-251

Abstract: Information Technology (IT) is considered as an important element of any organization. Its effect on global business is becoming widely felt. Also, it is extremely argued that IT is rapidly becoming the most important factor in increasing organizational performance and productivity. Also, quality management is also one of the most important management philosophies directed towards improving organization performance. The purpose of this paper is to reviewing the literature regarding the mediating role of quality management capabilities on the effect of information technology on organizational performance.

Keywords: Information technology; quality management capabilities; organizational performance (search for similar items in EconPapers)
Date: 2019
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Persistent link: https://EconPapers.repec.org/RePEc:jso:coejbm:v:7:y:2019:i:3:p:234.251

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