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The Impact of Work Stress Sources in the Employees Performance in the Aqaba Special Economic Zone Authority Located in Jordan

Mohannad Ahmed Almomoni, Mohammad Khair Farhan Qerba and Muminah Hashem Abdo Mheidat
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Mohannad Ahmed Almomoni: University of Jordan, Jordan
Mohammad Khair Farhan Qerba: Prince Al Hussein Bin Abdullah II School of International Studies, University of Jordan, Jordan Author-Orchid id: https://orcid.org/0000-0002-8331-0615

Journal of Business & Management (COES&RJ-JBM), 2021, vol. 9, issue 2, 40-59

Abstract: The present study aimed to identify the impact of sources of work stress in the performance of employees in the authority of Aqaba Special Economic Zone, in order to achieve this goal, a questionnaire was designed as a measure of the Likert five-year, and distributed to a sample size (320) and female employees working in the Aqaba Special Economic Zone Authority. The researchers used statistical measures, which include frequencies, percentages and multiple regression analysis. The results of the study showed: 1. There is significant effect of the sources of work stress combined in the performance of employees in the authority of Aqaba Special Economic Zone. 2. No significant effect of role ambiguity in the performance of workers in the authority of Aqaba Special Economic Zone. 3. There is significant effect of role conflict in the performance of workers in the authority of Aqaba Special Economic Zone. 4. There is significant effect on the amount of work in the performance of employees in the authority of Aqaba Special Economic Zone. 5. No significant effect of labor relations in the performance of employees in the authority of Aqaba Special Economic Zone. The study suggests a number of recommendations including: 1. Reducing the negative effects of work pressures and by increasing the periods of rest and exercise, social activities and work as one team. 2. Drawing the attention of senior management in the authority of Aqaba Special Economic Zone to adequate attention and sources of work stress and try to mitigate the aim of raising the morale of the human race. 3. Authority to operate Aqaba Special Economic Zone on the appointment of new staff to reduce the staff veterans of the workload so that they can work in appropriate circumstances, and motivation to focus and creativity. 4. Holding training sessions for subordinates and supervisors on the subject of pressure to try to avoid as much as possible, which would in the end, individual and organizational performance, avoid stress at work contribute significantly to improving individual and organizational performance. 5. Conducting further scientific studies in the scope of this study to determine the causes and sources of work pressures.

Keywords: Work Stress; Employees Performance; Aqaba Special Economic Zone Authority; Jordan (search for similar items in EconPapers)
Date: 2021
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https://doi.org/10.25255/jbm.2021.9.2.40.59 (text/html)

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Journal of Business & Management (COES&RJ-JBM) is currently edited by Dr. Bashar Malkawi (Editor-in-Chief), Moiz Haider Shamsi and Dr. Ephraim Okoro (Associate Editor)

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