What drives trust in the financial sector supervisor? New empirical evidence for the Netherlands

Carin Cruijsen (), Maurice Doll and Jakob Haan
Additional contact information
Carin Cruijsen: De Nederlandsche Bank
Jakob Haan: University of Groningen

Empirica, 2025, vol. 52, issue 1, No 8, 173-195

Abstract: Abstract Using a survey among more than 2000 consumers in the Netherlands, we examine the drivers of trust in De Nederlandsche Bank (DNB). Our results suggest that consumers’ knowledge about supervision is positively associated with their trust in DNB. Assessing the fitness and propriety of top managers of financial institutions and supervising financial institutions enlarge trust in DNB. The same holds for the execution of the deposit guarantee system. Finally, we find that communicating about supervisory activities also increases trust.

Keywords: Trust; Financial sector supervisor; Financial literacy; Communication (search for similar items in EconPapers)
JEL-codes: D12 D84 E58 G21 (search for similar items in EconPapers)
Date: 2025
References: Add references at CitEc
Citations:

Downloads: (external link)
http://link.springer.com/10.1007/s10663-024-09627-x Abstract (text/html)
Access to the full text of the articles in this series is restricted.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:kap:empiri:v:52:y:2025:i:1:d:10.1007_s10663-024-09627-x

Ordering information: This journal article can be ordered from
http://www.springer. ... ration/journal/10663

DOI: 10.1007/s10663-024-09627-x

Access Statistics for this article

Empirica is currently edited by Fritz Breuss and Fritz Breuss

More articles in Empirica from Springer, Austrian Institute for Economic Research, Austrian Economic Association Contact information at EDIRC.
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().