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Optimal outpatient appointment scheduling

Guido Kaandorp and Ger Koole ()

Health Care Management Science, 2007, vol. 10, issue 3, 217-229

Abstract: In this paper optimal outpatient appointment scheduling is studied. A local search procedure is derived that converges to the optimal schedule with a weighted average of expected waiting times of patients, idle time of the doctor and tardiness (lateness) as objective. No-shows are allowed to happen. For certain combinations of parameters the well-known Bailey-Welch rule is found to be the optimal appointment schedule. Copyright Springer Science+Business Media, LLC 2007

Keywords: Patient scheduling; Health care; Local search; Multimodularity (search for similar items in EconPapers)
Date: 2007
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DOI: 10.1007/s10729-007-9015-x

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