Patient choice modelling: how do patients choose their hospitals?

Honora Smith (), Christine Currie, Pornpimol Chaiwuttisak and Andreas Kyprianou
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Honora Smith: University of Southampton
Christine Currie: University of Southampton
Pornpimol Chaiwuttisak: University of Southampton
Andreas Kyprianou: University of Southampton

Health Care Management Science, 2018, vol. 21, issue 2, No 8, 259-268

Abstract: Abstract As an aid to predicting future hospital admissions, we compare use of the Multinomial Logit and the Utility Maximising Nested Logit models to describe how patients choose their hospitals. The models are fitted to real data from Derbyshire, United Kingdom, which lists the postcodes of more than 200,000 admissions to six different local hospitals. Both elective and emergency admissions are analysed for this mixed urban/rural area. For characteristics that may affect a patient’s choice of hospital, we consider the distance of the patient from the hospital, the number of beds at the hospital and the number of car parking spaces available at the hospital, as well as several statistics publicly available on National Health Service (NHS) websites: an average waiting time, the patient survey score for ward cleanliness, the patient safety score and the inpatient survey score for overall care. The Multinomial Logit model is successfully fitted to the data. Results obtained with the Utility Maximising Nested Logit model show that nesting according to city or town may be invalid for these data; in other words, the choice of hospital does not appear to be preceded by choice of city. In all of the analysis carried out, distance appears to be one of the main influences on a patient’s choice of hospital rather than statistics available on the Internet.

Keywords: Patient choice; Customer-choice modelling; Healthcare modelling (search for similar items in EconPapers)
Date: 2018
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Citations: View citations in EconPapers (16)

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DOI: 10.1007/s10729-017-9399-1

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