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The Empire Strikes Back: Digital Control of Unfair Terms of Online Services

Hans-W. Micklitz, Przemysław Pałka () and Yannis Panagis
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Hans-W. Micklitz: European University Institute
Przemysław Pałka: European University Institute
Yannis Panagis: University of Copenhagen

Journal of Consumer Policy, 2017, vol. 40, issue 3, 367-388

Abstract: Abstract The authors argue that it is possible to partly automate the process of abstract control of fairness of clauses in online consumer contracts. The authors present a theoretical and empirical argument for this claim, including a brief presentation of the software they have designed. This type of automation would not replace human lawyers but would assist them and make their work more effective and efficient. Policy makers should direct their attention to the potential of using algorithmic techniques in enforcing the law regarding unfair contractual terms, and to facilitating research on and ultimately implementing such technologies.

Keywords: Unfair terms; Digital; Enforcement; Automation; Machine learning (search for similar items in EconPapers)
Date: 2017
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Journal of Consumer Policy is currently edited by Hans Micklitz, John Thøgersen, Lucia A. Reisch, Alan Mathios and Christian Twigg-Flesner

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