Strengthening Nigeria’s Digital Money Lending Ecosystem

O. Monye ()
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O. Monye: University of Benin

Journal of Consumer Policy, 2024, vol. 47, issue 3, No 6, 445-458

Abstract: Abstract The article examines the proliferation of short-term, unsecured credit offered by digital money lenders (DMLs) in Nigeria, with a focus on abusive debt collection practices such as unauthorised disclosure of personal information, the use of threats and the defamation of borrowers, often disregarding existing financial consumer safeguards. To balance the growth of digital lending with recognised consumer safeguards, the study employs a doctrinal research approach to assess consumer protection mechanisms within Nigeria’s legal and institutional framework. The article proposes several recommendations, including promoting consumer awareness, expanding judicial and administrative channels of reporting and redress, improving and publishing regulatory activities, introducing fair digital lending rules, employing Enforcement Technology to facilitate monitoring and redress, fostering industry collaboration in data sharing, expanding the scope of formal entities providing credit, simplifying access to formal credit and strengthening credit reporting. These measures aim to establish a sustainable, inclusive and empowering digital lending environment for all stakeholders.

Keywords: Debt recovery practices; Digital money lending; Online lending; Financial consumer protection; Fintech regulation; Mobile loan apps; Uncollateralised lending (search for similar items in EconPapers)
Date: 2024
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DOI: 10.1007/s10603-024-09569-8

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