Information Technology and Banking Organization
Sauro Mocetti (),
Marcello Pagnini () and
Journal of Financial Services Research, 2017, vol. 51, issue 3, 313-338
Abstract We investigate the impact of information and communication technologies (ICT) on local branch managers’ (LBMs) autonomy in small business lending. Using a unique dataset of nearly 300 Italian banks, we show that banks holding more ICT capital delegate more decision-making power to their LBMs. Evidence from a variety of identification strategies suggests that our results are not driven by unobserved heterogeneity. We also find that the positive effect of ICT on delegation is stronger for banks resorting more to soft information (i.e. those specialized in small business lending and with a longer permanence of LBMs in the same branch).
Keywords: ICT; Delegation; Banking organization; Local branch manager; Small business lending (search for similar items in EconPapers)
JEL-codes: L22 M54 O33 (search for similar items in EconPapers)
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (4) Track citations by RSS feed
Downloads: (external link)
http://link.springer.com/10.1007/s10693-016-0244-3 Abstract (text/html)
Access to the full text of the articles in this series is restricted.
Working Paper: Information technology and banking organization (2010)
This item may be available elsewhere in EconPapers: Search for items with the same title.
Export reference: BibTeX
RIS (EndNote, ProCite, RefMan)
Persistent link: https://EconPapers.repec.org/RePEc:kap:jfsres:v:51:y:2017:i:3:d:10.1007_s10693-016-0244-3
Ordering information: This journal article can be ordered from
Access Statistics for this article
Journal of Financial Services Research is currently edited by Haluk Unal
More articles in Journal of Financial Services Research from Springer, Western Finance Association Contact information at EDIRC.
Bibliographic data for series maintained by Sonal Shukla ().