Needs, drivers, participants and engagement actions: a framework for motivating contributions to volunteered geographic information systems

José-Pablo Gómez-Barrón (), Miguel-Ángel Manso-Callejo () and Ramón Alcarria ()
Additional contact information
José-Pablo Gómez-Barrón: Universidad Politécnica de Madrid
Miguel-Ángel Manso-Callejo: Universidad Politécnica de Madrid
Ramón Alcarria: Universidad Politécnica de Madrid

Journal of Geographical Systems, 2019, vol. 21, issue 1, No 2, 5-41

Abstract: Abstract This work addresses motivation for participating in volunteered geographic information systems (VGIS), which enable a crowdsourcing process to create information-driven value. VGIS, implemented by executing a project and its crowdsourcing strategy, are driven by online networked community participation enabled by a technological infrastructure. However, without community engagement, crowdsourcing, the core process of a VGIS, fails to create value and its main advantage becomes one of its biggest challenges. To address this problem, we present a conceptual framework to assist in designing engagement strategies to motivate and facilitate goal-oriented participation. To this end, we examine the relation between Maslow’s human needs and VGI, its different goals, and current studies on motivation. We analyze intrinsic and internalized motivation, focusing on the needs outlined in self-determination theory. Finally, we apply Vroom’s expectancy theory of motivation in relation to VGI. As a result, the proposed framework consists of three design tools: core drivers, participant types to whom efforts to motivate should be aligned with the project rationale, and an engagement process consisting of three main actions: Enroll, Grow and Retain. With this framework, future VGIS developments can have a structured approach that guides participation and the design of engagement strategies.

Keywords: Citizen engagement; Motivation; Crowdsourcing; Volunteered geographic information; System design (search for similar items in EconPapers)
JEL-codes: D26 L29 O30 (search for similar items in EconPapers)
Date: 2019
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

Downloads: (external link)
http://link.springer.com/10.1007/s10109-018-00289-5 Abstract (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:kap:jgeosy:v:21:y:2019:i:1:d:10.1007_s10109-018-00289-5

Ordering information: This journal article can be ordered from
http://www.springer. ... ce/journal/10109/PS2

DOI: 10.1007/s10109-018-00289-5

Access Statistics for this article

Journal of Geographical Systems is currently edited by Manfred M. Fischer and Antonio Páez

More articles in Journal of Geographical Systems from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().