Efficiency of telecommunications companies in European countries

Lourdes Torres () and Patricia Bachiller ()

Journal of Management & Governance, 2013, vol. 17, issue 4, 863-886

Abstract: The telecommunications sector has undergone the most drastic changes in terms of market liberalization and has dominated the privatisation process in most countries in terms of the size of its assets and because this industry is the flagship of public services. The purpose of this study is to conduct a comparative analysis of the efficiency of eleven European privatised Public Telecommunications Operators PTOs from 1997 to 2005 and to determine whether privatisation, liberalisation and investment in infrastructure have increased their efficiency or not. We make use of the DEA methodology to analyse the efficiency of PTOs, as this model is especially appropriate to analyse organisations whose production process does not result in the obtaining of a product but in the delivery of a public service. In spite of the technological progress, our results do not show that the comparative performance of PTOs has grown significantly during the period analysed. Therefore, we must take into account other factors such as privatisation, state regulation and organisational changes to determine their performance. From our study, we can conclude that not all companies have been able to adapt equally to the competitive market. The non-efficient companies have traditionally operated in a protectionist market and they continue in a monopolistic situation in spite of market liberalization. Copyright Springer Science+Business Media, LLC. 2013

Keywords: Efficiency; Telecommunications; Liberalisation; DEA model; Europe (search for similar items in EconPapers)
Date: 2013
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

Downloads: (external link)
http://hdl.handle.net/10.1007/s10997-011-9203-4 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:kap:jmgtgv:v:17:y:2013:i:4:p:863-886

Ordering information: This journal article can be ordered from
http://www.springer. ... 29/journal/10997/PS2

DOI: 10.1007/s10997-011-9203-4

Access Statistics for this article

Journal of Management & Governance is currently edited by Lino Cinquini

More articles in Journal of Management & Governance from Springer, Accademia Italiana di Economia Aziendale (AIDEA) Contact information at EDIRC.
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().