Has digital banking usage reshaped economic empowerment of urban women?

Swati Rohatgi (), Navneet Gera () and Keyurkumar Nayak ()
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Swati Rohatgi: Bharati Vidyapeeth (Deemed to be University) Institute of Management and Research
Navneet Gera: Jagannanth International Management School
Keyurkumar Nayak: Garware Institute of Career Education and Development, VIDYANAGARI, SANTACRUZ(EAST)

Journal of Management & Governance, 2024, vol. 28, issue 2, No 6, 543-563

Abstract: Abstract The study investigates the impact of digital banking usage on women’s economic empowerment (WEE) from a developing country stance by considering working women in formal sectors. WEE simply means providing opportunities to women to facilitate their economic decision-making. This study employed a descriptive, exploratory, and causal research design. A total of 286 responses from women working in the formal sector of Delhi-NCR were collected through self-administered questionnaires on a 5-point Likert scale using non-probability quota sampling technique. The sample was controlled for the employment sector, that is, healthcare, education, and Information Technology (IT). Partial least square structural equation modelling methodology (PLS SEM) was employed to examine the relationship between the constructs. The results show that among the different determinants of WEE, digital banking usage was the strongest influencer followed by financial literacy and workplace human resource policies. Research findings indicate that, if WEE initiatives are to reach their full potential, they must individually address the context-specific influencing factors. This study offers a new framework for understanding and enhancing WEE for urban working women in India.

Keywords: Women’s economic empowerment; Digital banking usage; Women’s agency; Financial literacy; Government support; Human resource policy; SmartPLS (search for similar items in EconPapers)
Date: 2024
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DOI: 10.1007/s10997-023-09676-7

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