Methodological Challenges Posed by Measures of Performance

William Starbuck ()

Journal of Management & Governance, 2004, vol. 8, issue 4, 337-343

Abstract: Performance measures are everywhere, but they are filled with errors, and these errors are likely to cause faulty inferences. We should distrust performance measures, but we cannot ignore them because they are powerful motivators that can produce dramatic improvements in human and organizational performance. Copyright Kluwer Academic Publishers 2004

Keywords: measurement; methodology; performance (search for similar items in EconPapers)
Date: 2004
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Citations: View citations in EconPapers (8)

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DOI: 10.1007/s10997-004-4125-z

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