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A Critical and Argumentative Study of the Development and Performance of the Ombudsman Institution in a Small Multiracial Society: The Republic of Trinidad and Tobago

Najmul Abedin ()

Public Organization Review, 2013, vol. 13, issue 3, 261-289

Abstract: Since the end of World War II the Ombudsman institution has increasingly spread from Scandinavia to other parts of the world. Although it has worked reasonably well in developed nations, its performance is not so satisfactory in the developing nations. This article identifies and examines the problems, issues and factors that make its operation difficult and problematic in a developing democracy namely Trinidad and Tobago, and suggests some remedial measures. It also concludes that if provided with the proper environment in which to develop, grow and thrive, it is conceivable that with the passage of the time this institution will gradually and slowly emerge as a powerful force for redressing grievances and complaints against public bureaucracy and maladministration, for ensuring transparency, and for promoting and protecting human rights and democratic values. It examines various issues from both contemporary and historical perspectives. Although this article focuses on Trinidad and Tobago, references to other parts of the globe are also made for a better and comparative understanding of this institution. Copyright Springer Science+Business Media, LLC 2013

Keywords: Maladministration; Bureaucracy; Public grievances; Human rights; Race; Globalization (search for similar items in EconPapers)
Date: 2013
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DOI: 10.1007/s11115-012-0198-3

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