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New Frontline Actors Emerging from Cross-Sector Collaboration: Examples from the Fire and Rescue Service Sector

Lisa Hansson () and Åsa Weinholt
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Lisa Hansson: Molde University College - Specialized University in Logistics
Åsa Weinholt: Linköping University

Public Organization Review, 2019, vol. 19, issue 4, 519-539

Abstract: Abstract Using the fire and rescue service (FRS) sector in Sweden as a case, this paper examines actors who engage in tasks that go beyond their traditional policy areas, and considers how their roles are shaped when interacting in new structures. This paper addresses two cross-sector collaborative practices: a) collaboration between the FRS and homecare nurses; and b) collaboration between the FRS and private security firms. The results show that discretion, occupational identity, expert-role expectations, and personal motivation are central to understanding how new frontline actor roles emerge and how they act within these collaborative arrangements.

Keywords: Collaboration; Frontline actors; Local government; Identity; Occupational differences; Fire and rescue services (search for similar items in EconPapers)
Date: 2019
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DOI: 10.1007/s11115-018-0416-8

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Handle: RePEc:kap:porgrv:v:19:y:2019:i:4:d:10.1007_s11115-018-0416-8