Assessment of Telework in a Federal Agency at the Operational Phase

Richard W. Monroe and James C. Haug ()
Additional contact information
Richard W. Monroe: North Carolina A&T State University
James C. Haug: Longwood University

Public Organization Review, 2022, vol. 22, issue 3, No 13, 725-742

Abstract: Abstract Telework as an optional work arrangement has gained significant popularity over the last few decades in organizations of all kinds. Private businesses and public agencies have found telework to be valuable for increasing work capacity while many employees regard telework as an attractive benefit when it is available. Telework provides greater schedule flexibility for employees, an alternative that maintains productivity during weather emergencies, and provides the opportunity for better work-life balance for employees. This paper describes an assessment of attitudes about telework in a federal agency. The impact of telework on agency mission and employee attitudes about related aspects of telework are assessed. The assessment is conducted through an online questionnaire administered to the entire workforce at one specific federal agency location. Issues addressed include teleworker accountability, teamwork, independent work and telework as an employee benefit. Overall, the results indicate mainly positive attitudes about telework, the agency mission and the work environment throughout the agency.

Keywords: Telework; Federal agency; Agency mission; Benefits; Accountability; Teamwork (search for similar items in EconPapers)
Date: 2022
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
http://link.springer.com/10.1007/s11115-021-00538-0 Abstract (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:kap:porgrv:v:22:y:2022:i:3:d:10.1007_s11115-021-00538-0

Ordering information: This journal article can be ordered from
http://www.springer. ... ce/journal/11115/PS2

DOI: 10.1007/s11115-021-00538-0

Access Statistics for this article

Public Organization Review is currently edited by Ali Farazmand

More articles in Public Organization Review from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().