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Why Does PSM Lead to Higher Work Stress? Exploring the Role that Organizational Identity Theory has on the Relationship between Public Service Motivation and External-Related Stress among Federal Government Employees

Leonard Bright ()
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Leonard Bright: Texas A&M University

Public Organization Review, 2022, vol. 22, issue 3, No 17, 803-820

Abstract: Abstract This study explored the effects that organizational identity and perceptions of prestige have on the relationship between public service motivation (PSM) and public employees’ concerns regarding external-related work stressors. Using a sample of federal employees, the findings reveal that the relationship PSM has to perceptions of external-related stress were fully mediated by employee’s organizational identity (OI) and perceptions of organizational prestige (POP). Public employees with high levels of PSM were significantly more likely to report having a stronger bond with their organization and more favorable perceptions of outsider views of their organization. The implications of these findings are discussed.

Keywords: Public service motivation; Work stress; Organizational identity theory; Perceptions of organizational prestige; Organizational behavior (search for similar items in EconPapers)
Date: 2022
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DOI: 10.1007/s11115-021-00546-0

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