A Team-Based Roadmap for Healthcare Change in a Turbulent Environment: a Longitudinal Study of a Not-for-Profit Hospital Transitioning into a for-Profit Organization

Eleanor T. Lawrence (), Leslie Cauthen Tworoger (), Cynthia P. Ruppel () and Bahaudin G. Mujtaba ()
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Eleanor T. Lawrence: Nova Southeastern University
Leslie Cauthen Tworoger: Nova Southeastern University
Cynthia P. Ruppel: Nova Southeastern University
Bahaudin G. Mujtaba: Nova Southeastern University

Public Organization Review, 2022, vol. 22, issue 4, No 6, 967-985

Abstract: Abstract This longitudinal research describes how a 50-person management staff, led by a committed chief executive officer (CEO), was able to successfully implement a team-based structure and strategy to achieve a radical change from a non-profit hospital to a for-profit organization over a 12-year period. Many of the issues addressed and practical steps taken to establish a team-based leadership model for the new organizational template are described. Organization development models, diagnosis, intervention, and specific practices to bring about a successful transition are discussed. Seven principles are presented that contain “The Lessons Learned” from the longitudinal organizational systemic change intervention.

Keywords: Healthcare change; Turbulent environment; Organization development; Diagnosis; Intervention (search for similar items in EconPapers)
Date: 2022
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DOI: 10.1007/s11115-021-00544-2

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