Crisis Communication and Governance: Lessons Learned from Covid − 19 Pandemic in Italy

Barbara Lucini ()
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Barbara Lucini: Catholic University of Sacred Heart

Public Organization Review, 2025, vol. 25, issue 1, No 3, 27-42

Abstract: Abstract The impact of the Covid-19 pandemic in 2020 has brought out the image of a world that is increasingly interconnected, interdependent and exposed to multiple forms of natural and human-induced risks. In accordance with this scenario, the aim of this paper is to provide a theoretical in -depth study to reflect on the communication practices and narratives produced on the occasion of the impact of the Covid-19 pandemic in Italy in 2020, considering the national institutional communications and those of the Lombardy Region, the first affected by the Covid-19 epidemic, produced in the first weeks of epidemic spread.

Keywords: Crisis; Crisis communication; Crisis management; Vulnerability; Governance; Media education (search for similar items in EconPapers)
Date: 2025
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DOI: 10.1007/s11115-025-00817-0

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