Public Value Creation Amid Geopolitical Challenges: the Necessity of Robotizing Nurses’ Administrative Tasks in the Public Healthcare Context

Mohamed Mousa (), Doaa Althalathini () and Vesa Puhakka ()
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Mohamed Mousa: Pontificia Universidad Católica del Perú (PUCP)
Doaa Althalathini: Oxford Brookes University
Vesa Puhakka: University of Oulu

Public Organization Review, 2025, vol. 25, issue 3, No 29, 1423-1440

Abstract: Abstract This qualitative study explores the extent to which the integration of robots in Egyptian public hospitals might alleviate nurses' administrative tasks and contribute to the creation of public value, as well as the reasons behind these potential effects. Analysis of interviews reveals that nurses do not believe replacing them with robots for administrative tasks would significantly reduce their workload or enhance public value. The nurses identify three primary challenges contributing to this belief: patient-focused, nurse-focused, and contextual challenges.

Keywords: Public value; Grand challenges; Robots; Nurses; Hospitals (search for similar items in EconPapers)
Date: 2025
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DOI: 10.1007/s11115-025-00869-2

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