Airport management: a strategic approach

Elton Fernandes () and Ricardo Pacheco ()

Transportation, 2007, vol. 34, issue 1, 129-142

Abstract: In this paper a Dynamic Balanced Scorecard (DBSC) is used for the main purpose of indicating strategy implementation avenues to managers so as to equip them with more efficient decision-making tools. To that end, Fuzzy Multicriteria Decision-Making methodology is used as a source of technical support in formulating a cause and effect system and fuzzy strategic indicators. This methodological instrument brings a strategic vision to performance analysis and is designed to furnish a tool for evaluating the impacts of management action on the BSC fuzzy indicators. The proposed analytical methodology is applied to Brazil’s seven main international airports. Copyright Springer Science+Business Media, LLC 2007

Keywords: Airport; Balanced scorecard; Fuzzy multicriteria analysis; Strategic management (search for similar items in EconPapers)
Date: 2007
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Citations: View citations in EconPapers (5)

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DOI: 10.1007/s11116-006-9102-8

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