Passenger experience with quality-enhanced bus service: the tyne and wear ‘superoute’ services
David Hensher (),
Corinne Mulley () and
Norhayati Yahya ()
Transportation, 2010, vol. 37, issue 2, 239-256
Keywords: Quality bus partnerships; Quality improvement; Customer experience; Ordered choice; Heterogeneous thresholds; Random parameters; Bus passenger attitudes (search for similar items in EconPapers)
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