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Passenger experience with quality-enhanced bus service: the tyne and wear ‘superoute’ services

David Hensher (), Corinne Mulley () and Norhayati Yahya ()

Transportation, 2010, vol. 37, issue 2, 239-256

Keywords: Quality bus partnerships; Quality improvement; Customer experience; Ordered choice; Heterogeneous thresholds; Random parameters; Bus passenger attitudes (search for similar items in EconPapers)
Date: 2010
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DOI: 10.1007/s11116-009-9240-x

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