Interaction Between Products and Services Quality and Environmental Protection

Ion Stanciu, Oana Mihaela Orheian and Luminiþa Cecilia Crenicean ()
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Luminiþa Cecilia Crenicean: "Dimitrie Cantemir" Christian University

Knowledge Horizons - Economics, 2013, vol. 5, issue 2, 32-38

Abstract: The environment is an essential element of human existence and is the result of combining natural elements with elements created by human activity. All this interact and influence the living conditions and opportunities for future development of the whole society. Quality of products and services is one of the most important forms of assessment capacity to achieve a product or service that all personnel involved in the conduct and activities of improvement, increased productivity, satisfaction of all customers, increase market competitiveness. The quality is an important factor because society priorities, customer needs, so consumer, the citizen.

Keywords: Quality; Environment; ISO 14000; environmental principles (search for similar items in EconPapers)
JEL-codes: L15 Q5 (search for similar items in EconPapers)
Date: 2013
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