Some Aspects of Adaptation ISO 9000 to TQM

Ion Stanciu () and Emilia Pascu ()

Knowledge Horizons - Economics, 2014, vol. 6, issue 3, 31-34

Abstract: Considering the many challenges facing businesses and the need for continuous improvement in all aspects, are desirable solutions to the corresponding evolution of business firms, as close to the path proposed in the medium-term development strategy and term. If passed, the entire production could be sold and services unproblematic in terms of customer appreciation, today organizations are forced to adapt to new conditions taking into account challenges due to customers new technologies, competition increasingly fierce, and not Lastly legislation. Now companies must be more malleable to provide good services and to continuously improve the work. The right solution to achieve all expectations is the Total Quality Management.

Keywords: Quality; customer satisfaction; total quality management; ISO 9000 (search for similar items in EconPapers)
JEL-codes: Q23 (search for similar items in EconPapers)
Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:khe:journl:v:6:y:2014:i:3:p:31-34

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