Soft skills influencing motivation and their impact on the employee performance: An Indonesian company case

Cheng-Wen Lee () and Alum Kusumah ()
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Cheng-Wen Lee: Department of International Business, Chung Yuan Christian University, 200 Chung Pei Road, Chung Li District, Taoyuan City, 32023, Taiwan, ROC
Alum Kusumah: Chung Yuan Christian University, College of Business, 200 Chung Pei Road, Chung Li District, Taoyuan City, Taiwan 32023, R.O.C,

International Entrepreneurship Review, 2019, vol. 5, issue 4, 123-140

Abstract: Objective: The importance of this study in bridging the gap between existing research literature works of soft skills, motivation and employee performance, and offering an empirical reference to the industry’s experience. Research Design & Methods: This study reflects an empirical analysis by taking a quantitative approach to finding and demonstrating the degree of the influence of variables on the proposed hypotheses. Findings: The variables of soft skills, i.e. interpersonal skills and intrapersonal skills have shown a positive influence on motivation and a positive impact on employee performance. These variables have a continuous effect on the overall performance of the company. The analytical results represented empirically through the path analysis conducted in this study. Contribution & Value Added: This study emphasizes the creation of understanding among companies, primarily to strengthen soft skills that go hand in hand with growing hard skills, to promote encouragement to take the effect of the overall performance of employees and organizations to thrive and indeed grow in the current era of global competition.

Keywords: soft skills; interpersonal skills; intrapersonal skills; motivation; employee performance; path analysis (search for similar items in EconPapers)
JEL-codes: J24 (search for similar items in EconPapers)
Date: 2019
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