The impact of the Covid-19 pandemic on the operations of real estate agencies and the attitudes of their clients in Poland

Bartłomiej Marona () and Mateusz Tomal ()
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Bartłomiej Marona: Krakow University of Economics, Poland
Mateusz Tomal: Krakow University of Economics, Poland

International Entrepreneurship Review, 2023, vol. 9, issue 1, 7-16

Abstract: Objective: The objective of the article is to evaluate the impact of the Covid-19 pandemic on the operations of real estate agencies and the attitudes of their clients in Poland. Research Design & Methods: A survey questionnaire with open-ended questions distributed among all Polish real estate agents associated in the Polish Real Estate Federation. Findings: The Covid-19 pandemic changed the operations of real estate agents and the attitudes of tenants and landlords. Real estate brokers turned to remote work using state-of-the-art technologies, landlords became more flexible to the market conditions, and tenants were looking for flats in a better technical condition with a balcony or garden. Implications & Recommendations: The changes caused by the Covid-19 pandemic in real estate agencies’ operations and in the attitudes of their clients in Poland are permanent and highly likely to uphold in the post-Covid-19 times. The findings provide a reference for new housing projects as well as the way real estate agents operate. Contribution & Value Added: This is the first study considering the entire housing market in Poland and analysing the durability of the Covid-19 pandemic impacts.

Keywords: housing market; Covid-19; housing brokers; housing preferences; real estate agencies (search for similar items in EconPapers)
JEL-codes: D22 D23 H12 R00 (search for similar items in EconPapers)
Date: 2023
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Citations: View citations in EconPapers (1)

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