Opinions of the Public Officials and the Local Community Members Regarding the Administrative Activity. Survey at the Level of the City Hall Institution of Horodnic de Sus Commune, Suceava County, Romania

Petronela Scutariu () and Gabriela Viorica Calance ()
Additional contact information
Petronela Scutariu: Lecturer PhD, "Åžtefan cel Mare" University of Suceava, Faculty of Law and Administrative Sciences, Suceava, Romania
Gabriela Viorica Calance: Master Student, "Åžtefan cel Mare" University of Suceava, Faculty of Law and Administrative Sciences, Suceava, Romania; Manager, Human Resources Department, SC Astra SRL, Filiala Suceava

European Journal of Law and Public Administration, 2021, vol. 8, issue 1, 70-79

Abstract: Society, in general, and every local collectivity, in particular, needs public administrations to carry out administrative activities dedicated to concrete social needs. Starting from this necessity, through its content, this paper aims to analyze the opinions of dignitaries and civil servants, as well as members of the local community regarding the administration activity carried out at the Institution of Horodnic de Sus City Hall in Suceava County. Achieved by ensuring the comparability of the data collected, this micro-research reveals that both those who manage and those who are managed show a favorable attitude in relation to almost all aspects surveyed: the adaptation of administrative activities to the needs of the local community, the promptness and efficiency of the administrative activity in the City Hall Institution, the, the satisfaction regarding the management of both the City Hall Institution and the locality. However, the study highlights the fact that regarding the existence of bureaucracy in the administrative activity and in the relation with the members of the local community, the opinions expressed by the two categories of respondents are different. If in the perception of dignitaries and civil servants alignment of the administrative activity with the development priorities of the locality, the answers are unfavorable to the bureaucratic phenomenon, by contrast, from the opinions expressed by the locals, it results that the City Hall-citizens relation is affected by bureaucracy.

Keywords: public officials; civil servants; local collectivity; locals; questionnaire-based survey; administrative activity; public institution; development priorities; public management (search for similar items in EconPapers)
JEL-codes: H10 (search for similar items in EconPapers)
Date: 2021
References: Add references at CitEc
Citations:

Downloads: (external link)
https://www.lumenpublishing.com/journals/index.php/ejlpa/article/view/4867/3320 (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:lum:ejlpa1:v:8:y:2021:i:1:p:70-79

DOI: 10.18662/eljpa/8.1/150

Access Statistics for this article

More articles in European Journal of Law and Public Administration from Editura LUMEN
Bibliographic data for series maintained by Antonio Sandu ().