Appreciative inquiry as a foundation for quality development (English version)

Guido Cuyvers ()
Additional contact information
Guido Cuyvers: Guido Cuyvers is doctor in criminology, master in sexology and bachelor in philosophy. At the moment he is head of the Department of Social Work at the KHKempen University College, Kleinhoefstraat 4 – 2440 Geel, Belgium

Revista de cercetare si interventie sociala, 2010, vol. 30, 39-52

Abstract: The traditional concept of quality management has the odor of control. Therefore people experience quality management project as threatening and as least as an extra burden. It is often hard to motivate employees in an organization to participate voluntary in quality management projects. A paradigm shift in quality management is necessary. When we focus on the process dimension and continuous development of the organization, it is more appropriate to speak in terms of quality development. The appreciative inquiry approach can be the basis to foster that developmental dimension. The basic principles of AI can reorient as well the meaning of quality as the practices in a way that is motivating all employees in the organization. The real generative principle of AI is the development of relational practices. What really does matter is the way person, from different angles, work together to realize the soma goal: the continuous improvement of the quality of organizational processes and of the personal performance.

Keywords: Appreciative Inquiry; relational practice; quality development; generative principle (search for similar items in EconPapers)
JEL-codes: A23 I23 (search for similar items in EconPapers)
Date: 2010
References: Add references at CitEc
Citations: View citations in EconPapers (1)

Downloads: (external link)
http://www.rcis.ro/ro/numarul-curent/311-appreciat ... ity-development.html (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:lum:rev2rl:v:30:y:2010:i::p:39-52

Access Statistics for this article

More articles in Revista de cercetare si interventie sociala from Editura Lumen, Department of Economics
Bibliographic data for series maintained by Antonio Sandu ().