Prioritizing and Assessment of the Relationships between Factors Affecting Underdevelopment of Electronic Banking in Iran (a Study with Fuzzy DEMATEL Approach)

Abdollah Yavaran Bakhshayesh and Mehdi Nameni
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Abdollah Yavaran Bakhshayesh: Economic Statistics Department, Central Bank of the Islamic Republic of Iran
Mehdi Nameni: Economic Statistics Department, Central Bank of the Islamic Republic of Iran

Journal of Money and Economy, 2016, vol. 11, issue 1, 71-86

Abstract: Banks, in order to extend the development of information technology and electronic banking services and its using by customers, in first place, should examine barriers and problems in using information technology. Therefore, in this study we deal with identifying and prioritizing these barriers in Iranian banks. Our method in this

Keywords: Electronic Banking; Affecting and Affected indexes; Information Technology; Delphi Technique; Fuzzy DEMATEL (search for similar items in EconPapers)
Date: 2016
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