Corporate Social Responsibility and Its Reporting From a Management Control System Perspective

Edward T. Vieira, Jr., Susan Grantham and Susan D. Sampson
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Edward T. Vieira, Jr.: Simmons University, usa
Susan Grantham: University of Hartford, usa
Susan D. Sampson: Simmons University, usa

Managing Global Transitions, 2021, vol. 19, issue 2 (Summer), 127-144

Abstract: Corporate social responsibility (CSR) is a response to stakeholder concerns and signals organisational legitimacy. We propose csr reporting from a comprehensive and integrated management control system perspective. Reporting parameters start with stated people, planet, and profit goals supported by objectives achieved through legal, ethical/moral, economic, and giving practices. Objectives are measured, assessed, and reported through key performance indicators. These objectives are quantified, sufficiently specific, have a timeline, and identify targeted stakeholder group(s). CSR strategy and its reporting are consistent with organisational mission, values, and strategy. CSR, like most business processes, is a dynamic process occurring over time and adjusting to circumstances sometimes involving trade-offs. CSR reporting ideally reflects this process through providing context and visual depictions of goals, practices, and performance evaluation that demonstrate not only a single period in time, but also trends that may present a more complete picture of an organisation’s CSR performance. CSR reporting parameters are proposed.

Keywords: CSR disclosure; CSR reporting; CSR Management Control System; CSR performance evaluation (search for similar items in EconPapers)
JEL-codes: M14 M16 M30 M31 M37 (search for similar items in EconPapers)
Date: 2021
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DOI: 10.26493/1854-6935.19.127-144

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