The Relationship between Managerial Satisfaction and Job Turnover Intention: The Mediating Role of Job Satisfaction

Rüveyda Öztürk Basol and Harun Demirkaya
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Rüveyda Öztürk Basol: Kirklareli University, Turkey
Harun Demirkaya: Kocaeli University, Turkey

Management, 2017, vol. 12, issue 3, 235-248

Abstract: The growth of service sector in Turkey occurs faster than the other sectors and the number of shopping malls increases correspondingly. The rapid growth of the number of shopping malls has necessitated the measurement of the attitudes of the employees in this sector. This study demonstrated that the gender, marital status and age were not the significant variables on job satisfaction, managerial satisfaction and job turnover intention; however, education status and income status were found to be significant variables on job satisfaction and job turnover intention. In addition, job satisfaction fully mediated the relationship between managerial satisfaction and job turnover intention.

Keywords: job satisfaction; managerial satisfaction; job turnover intention; smartPLS (search for similar items in EconPapers)
Date: 2017
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DOI: 10.26493/1854-4231.12.235-248

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