The Impact of Antecedents of Trust on Cooperation in Logistics

Andreja Krizman
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Andreja Krizman: Vocational College of Traffic and Transport, Slovenia

Management, 2009, vol. 4, issue 4, 329-350

Abstract: The purpose of this article is to present the research results from a study of trust and cooperation in logistics outsourcing conducted in the Slovenian market. On the basis of the existing literature and some new argumentations, derived from in-depth interviews with logistics experts, the measurement and structural models were empirically analyzed. Measurements for their validity and reliability were performed. Multivariate statistical methods (EFA, CFA and SEM – Partial Least Squares) were utilized and the hypotheses were tested. Communication and conflicts have a strong impact on trust between customer and logistics service provider (LSP), while opportunism does not play an important role in the relationships. Trust in the model explains 65.8% of the variance of cooperation between parties.

Keywords: logistics outsourcing; trust; cooperation; structural equation modeling (SEM); PLS (search for similar items in EconPapers)
Date: 2009
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http://www.fm-kp.si/zalozba/ISSN/1854-4231/4_403-405.pdf abstract in English (application/pdf)

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