Process Organization and Employee Satisfaction

Karmen Verle and Mirko Markic
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Mirko Markic: University of Primorska, Slovenia

Management, 2010, vol. 5, issue 2, 131-147

Abstract: The purpose of the paper is to show the influence of process organization on employee satisfaction and to indicate the directions for improving the operations success in the chosen company. A quantitative research has been carried out for this purpose with the help of a standardized questionnaire for measuring the organizational climate on the census of 556 employed co-workers. The key finding leads to the recognition that the analyzed company supposedly places great emphasis also on the modern - process organization. With the latter, employee motivation and innovation are increased, which is consequently shown in greater operations success of the discussed company. With the correlation coefficient we establish that the dimension of the organization statistically positively influences employee satisfaction (0.461), which means that the form and method of the organization can influence employee satisfaction. The results of the research have theoretical and practical benefits for the management in planning, carrying out and controlling of business processes and it will be possible to implement them in profitable and non-profitable organizations.

Keywords: process innovation; management; motivation; organization; company; processes; research; employee satisfaction (search for similar items in EconPapers)
Date: 2010
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http://www.fm-kp.si/zalozba/ISSN/1854-4231/5_187-189.pdf abstract in English (application/pdf)

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