Rebranding an Institution of Higher Education in Botswana
Rina Makgosa () and
Boikanyo A. Molefhi ()
Business and Economic Research, 2012, vol. 2, issue 2, 1-13
The issue of rebranding institutions of higher education has attracted little attention in scholarly publications. However, intense competition in the higher education market has forced institutions to modify elements of their brands. The current study seeks to shed light on the challenges of undertaking a rebranding exercise in an institution of higher education in Botswana, a context which is under researched. The purpose of the current study is to establish the perceptions of students of the University of Botswana regarding its brand equity following the rebranding exercise. A structured questionnaire was administered to a sample of 336 University students majoring in business. Overall, the results showed that the brand equity of the new logo was lower than that of the old logo. The results of the paired t-tests revealed that students tend to recall and recognize the old logo more than the new logo. Students are also attracted, affectionate and attached to the old logo more than the new one. Since rebranding can erode some of the important aspects of an existing brand, it has to be implemented cautiously. Importantly, effective communication is critical to inspire students to embrace the new logo and their perceptions need to be tracked periodically in order to establish whether the desired brand image has been generated.
Keywords: Brand equity; Botswana; Higher education; Rebranding; University of Botswana (search for similar items in EconPapers)
JEL-codes: R00 Z0 (search for similar items in EconPapers)
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1) Track citations by RSS feed
Downloads: (external link)
This item may be available elsewhere in EconPapers: Search for items with the same title.
Export reference: BibTeX
RIS (EndNote, ProCite, RefMan)
Persistent link: https://EconPapers.repec.org/RePEc:mth:ber888:v:2:y:2012:i:2:p:1-13
Access Statistics for this article
Business and Economic Research is currently edited by Daisy Young
More articles in Business and Economic Research from Macrothink Institute
Bibliographic data for series maintained by Technical Support Office (). This e-mail address is bad, please contact .