Evaluation of Public Service Motivation: A Case Study of Hefei Public Sector Organizations

Sadiq ()

Business and Economic Research, 2018, vol. 8, issue 1, 186-197

Abstract: This paper highlights the effects of ¡®Public Service Motivation¡¯ (PSM) in public sector organizations. This research explores the relationship between employees¡¯ motivation (intrinsic expectation & extrinsic expectation), goal clarity and employees¡¯ participation with ¡®Public Service Motivation¡¯ (PSM). A questionnaire was used in this research to conduct a survey. About 70% response rate was generated out of 300 employees located in different public sector organizations of Hefei city of Anhui province in P.R.China, including health, education and High-Tech firms. The Scope of this study is delimited to the public sector organizations of Hefei City China. The result shows that there is a strong positively significant relationship of employees¡¯ motivation, participation, and goal clarity with ¡®Public Service Motivation¡¯ (PSM), which can be further strengthened by innovative organizational culture.

Keywords: ¡®Public Service Motivation¡¯ (PSM); Employees Motivation; Extrinsic Motivation; Intrinsic Motivation; Organizational Culture; Employees Empowerment; Goal Clarity; Public Sector Institutions/Organizations. (search for similar items in EconPapers)
Date: 2018
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