THE INTRODUCTION OF SYSTEM APPROACH IN QUALITY MANAGEMENT IN XX CENTURY

Daniel Jalnasow ()
Additional contact information
Daniel Jalnasow: South-West University "Neofit Rilski", Blagoevgrad

Entrepreneurship, 2019, vol. 7, issue 2, 193-204

Abstract: The report is focusing on the development of System Approach in quality management, which development started at the beginning of XX century. It has to be stressed that the System Approach implementation took place first in US. Naturally it was dominated by US representatives such as Walter Andrew Shewhart, William Edwards Deming, Joseph Moses Juran and others. The most important phenomenon which characterized the process of systematization of quality management was the use of statistics. The so called statistical process control (SPC) became the platform of the System Approach in Quality management. Thus is possible to say that SPC created a revolution in quality management in the first half of the XX century.

Keywords: System Approach in Quality management system; statistical process control (SPC); Walter Andrew Shewhart; William Edwards Deming; Joseph Moses Juran (search for similar items in EconPapers)
JEL-codes: L15 (search for similar items in EconPapers)
Date: 2019
References: Add references at CitEc
Citations:

Downloads: (external link)
http://ep.swu.bg/images/pdfarticles/2019/THE_INTRO ... NT_IN_XX_CENTURY.pdf (application/pdf)
http://ep.swu.bg/index.php/archive/2019/2019-issue ... gement-in-xx-century (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:neo:epjour:v:7:y:2019:i:2:p:193-204

Access Statistics for this article

More articles in Entrepreneurship from Faculty of Economics, SOUTH-WEST UNIVERSITY "NEOFIT RILSKI", BLAGOEVGRAD Contact information at EDIRC.
Bibliographic data for series maintained by Vladislav Krastev ().