TRANSPORT CRISIS MANAGEMENT AND MEDIA CONTACT

Svetla Tzvetkova ()
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Svetla Tzvetkova: University of National and World Economy, Economics of Transport and Energy Department

Economics and Management, 2020, vol. 17, issue 2, 84-95

Abstract: Transport crises can emerge from multiple and quite varied sources. Some could arise from natural phenomena, while others could result from lapses in the organization of the activity or the poor condition of the rolling stock, as well as criminal deeds, negligence or ill-intentioned human actions. The paper draws attention to the main stages of transport crisis management and provides guidelines and recommendations for said management. The paper also focuses on the key role and communicative skills of crisis managers for the effective management of crisis situations.

Keywords: identifying and controlling transport crises; media contact (search for similar items in EconPapers)
JEL-codes: R40 R41 R42 R49 (search for similar items in EconPapers)
Date: 2020
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Persistent link: https://EconPapers.repec.org/RePEc:neo:journl:v:17:y:2020:i:2:p:84-95

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