CORPORATE REPUTATION AND CONSUMER ATTITUDES. BUSINESS AND CONSUMERS' BEHAVIOUR
Martin Jack Assa
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Martin Jack Assa: SOFIA UNIVERSITY “ST. KLIMENT OHRIDSKI”
Economics and Management, 2013, vol. 9, issue 4, 15-22
Abstract:
The article explains how to create a "corporate reputation", its relation to "corporate social responsibility" and how it influences consumer attitudes. It further specifies the types of consumer attitudes and how they are generated by some attributes of the product/service. Researches on the attitudes’ impact on the purchase behavior are presented and its change during and after the last economic crisis. In accordance to recent studies, the types of consumers are categorized by their market behavior.
Keywords: corporate reputation; corporate social responsibility; consumer attitudes; consumer behavior to purchase (search for similar items in EconPapers)
Date: 2013
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Persistent link: https://EconPapers.repec.org/RePEc:neo:journl:v:9:y:2014:i:4:p:15-22
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