Eine bibliometrische Analyse des Forschungsstandes und der zukünftigen Forschungsfragen für die Transformation vom Produzenten zum Dienstleister

Heiko Gebauer and Caroline Saul

Die Unternehmung - Swiss Journal of Business Research and Practice, 2014, vol. 68, issue 4, 229-249

Abstract: The transition from products to services is popular research theme with a continuously increasing number of articles. We analyze these articles and identify the intellectual core. The intellectual core consists of seven research directions: Solution delivery, Solution marketing, Services in manufacturing companies, Service performance in manufacturing companies, product-service-systems, and industrial service development. We articulate critical empirical and theoretical considerations. Future research should further explore the synergies among the research directions. We articulate concrete research questions to expand and to deepen the empirical and theoretical research. en

Date: 2014
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DOI: 10.5771/0042-059X-2014-4-229

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Die Unternehmung - Swiss Journal of Business Research and Practice is currently edited by Prof. Dr. Artur Baldauf, Universität Bern, Prof. Dr. Manfred Bruhn, Universität Basel, Prof. Dr. Pascal Gantenbein, Universität Basel (geschäftsführend), Prof. Dr. Markus Gmür, Universität Fribourg, Prof. Dr. Klaus Möller, Universität St. Gallen, Prof. Dr. Günter Müller-Stewens, Universität St. Gallen, Prof. Dr. Dr. h.c. Margit Osterloh, Universität Zürich, Prof. Dr. Dieter Pfaff, Universität Zürich and Prof. Dr. Martin Wallmeier, Universität Fribourg

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