New Information Technology Implementation and Workplace Productivity

Soonchul Hyun

Data Envelopment Analysis Journal, 2017, vol. 2, issue 2, 113-139

Abstract: In this study, I apply two-stage data envelopment analysis (DEA) to investigate the short-term effects of new information technology (IT) on workplace productivity. I use data from Statistics Canada to estimate workplace operating efficiency based on a variety of labor inputs and non-labor operating costs. In the second stage, I relate operating efficiency to new IT implementation and organizational streamlining. I find that the beneficial effects of new IT occur relatively quickly, but that organizational streamlining has an initial disruptive effect before beneficial effects are realized. I also find evidence of complementarity between new IT and organizational streamlining.

Keywords: Workplace productivity; New IT implementation; Organizational streamlining; Complementarity; Two-stage DEA (search for similar items in EconPapers)
Date: 2017
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Persistent link: https://EconPapers.repec.org/RePEc:now:jnldea:103.00000014

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