The Frequency of Mobile Banking Use during COVID-19

Laxman Pokhrel ()
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Laxman Pokhrel: SAIM College, Pokhara University

NRB Economic Review, 2022, vol. 34, issue 1, 24-48

Abstract: The purpose of this paper is to examine the frequency of mobile banking use during COVID-19. Data were collected from 226 respondents. Data have been analyzed by applying the two-stage structural modeling technique through Partial Least Squares-Structural Equation Modeling (PLS-SEM). This study has found a significant positive impact of attitude towards mobile banking, subjective norms, and perceived behavior control on behavior intention mobile banking adoption. However, the risk perception of COVID-19 has no effect on the intention of mobile banking adoption. Based on the findings of this research, some theoretical and practical implications have been provided.

Keywords: Theory of Planned Behavior (TPB); COVID-19; Mobile Banking; Perceived Control of Behavior; Smart-PLS (search for similar items in EconPapers)
JEL-codes: M30 (search for similar items in EconPapers)
Date: 2022
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