Emotional Intelligence and Occupational Stress in Romanian Organizations

Ramona Leon and Ramona - Ioana Tä‚nä‚sescu ()
Additional contact information
Ramona - Ioana Tä‚nä‚sescu: National University of Political Studies and Public Administration

Management Dynamics in the Knowledge Economy, 2018, vol. 6, issue 1, 51-65

Abstract: The research aims to analyze the relationship between emotional intelligence and occupational stress in the Romanian banking sector. Therefore, a case study strategy is developed and a quantitative approach is employed. Data are collected from a subsidiary of one of the most profitable banks from Romania and are processed using structural equation modelling – partial least square (SEM-PLS). The results prove that all four dimensions of emotional intelligence have a positive impact on reducing the stress experienced by employees. In other words, those who have a high level of emotional intelligence are less stressed at the workplace; due to the fact that they manage to understand and control their own emotions and the emotions of others, they (i) are more goal-oriented, (ii) focus on what they are doing, and (iii) use their emotions in a constructive way. These findings have both theoretical and practical implications. At the theoretical level, it extends the literature regarding the nexus between emotional intelligence and occupational stress by providing valuable insights from a Romanian banking institution. Furthermore, it helps the policy-makers understand why their employees perceive differently the occupational stress. Besides, it sheds light on how important it is for the managers to develop their ability to recognize their own emotions and using them appropriately in the decision-making processes.

Keywords: emotional intelligence; occupational stress; stressors; optimism; emotions. (search for similar items in EconPapers)
Date: 2018
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.managementdynamics.ro/index.php/journal/article/download/255/205 (application/pdf)
http://www.managementdynamics.ro/index.php/journal/article/view/255/205 (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:nup:jrmdke:v:6:y:2018:i:1:51-65

Access Statistics for this article

Management Dynamics in the Knowledge Economy is currently edited by Contantin BRATIANU, Florina PINZARU, Elena Madalina VATAMANESCU and Alexandra ZBUCHEA

More articles in Management Dynamics in the Knowledge Economy from College of Management, National University of Political Studies and Public Administration Contact information at EDIRC.
Bibliographic data for series maintained by Cristian-Mihai VIDU ().