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Modern aspects of artificial intelligence applications in Business Information Systems and in particular ERP systems

il: Dimitar Dimitrov
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il: Dimitar Dimitrov: University of National and World Economy, Sofia, Bulgaria

Innovative Information Technologies for Economy Digitalization (IITED), 2025, issue 1, 29-36

Abstract: In today's highly connected world, enterprise resource planning (ERP) software systems are under great pressure to constantly improve and evolve to meet the needs of businesses. The boom that has caused the emergence and rapid penetration of artificial intelligence (AI) in the fields of marketing, user experience, and cybersecurity has not passed by the developers of business software. The improvement of large language models (LLM) has allowed the leading ERP manufacturers - SAP, Oracle, and Microsoft to start developing their own agents and models. The approach of each of the major ones is interesting, as each of them showed a different view of AI and how it can be implemented in their core systems - S/4 Hana, Fusion engine, Dynamics 365.

Date: 2025
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