Work ethics and industrial relations in higher education institutions

Promise Zvavahera, Farai Chigora and Shupikai Kembo
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Promise Zvavahera: Africa University, Zimbabwe
Farai Chigora: Africa University, Zimbabwe
Shupikai Kembo: University of South Africa, South Africa

Journal of Applied Management and Investments, 2021, vol. 10, issue 2, 67-78

Abstract: This study seeks to find evidence to support how work ethics can have an important role in forming positive employment relationships and ultimately on productivity in higher education institutions. The study used a case study approach by utilising focus group discussions and in-depth interviews with academic staff, the University executive and the Head of Human Resources in a multi-cultural university operating in Zimbabwe. To address the objective of the study, a conceptual framework was developed. The research noted that lack of transparency by the executive, imperfect pay policy, failure to recognise exceptional performance and lack of trust between academic staff and the executive were affecting industrial relations and productivity. In view of these findings, it is then recommended that the executive addresses the issues raised and indoctrinate positive work ethics that resonate well with best human resources practices in order to improve workplace relationships and productivity. The study provides a new perspective on how positive work ethics can have an important role in forming positive industrial relations and on productivity.

Keywords: work ethics; productivity; industrial relations; higher education institutions; virtue theory (search for similar items in EconPapers)
JEL-codes: H51 L5 M5 (search for similar items in EconPapers)
Date: 2021
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