Stress Management in Service Sector: A Case Study of Life Insurance Corporation of India
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Sanjay Bahl: Sai Institute of Management, India
Journal of Applied Management and Investments, 2016, vol. 5, issue 3, 137-148
The paper attempts to undertake an in-depth analysis of stressors and their management in Life Insurance Corporation, Jammu. The broad objectives of the study are: to estimate stress at different levels of authority, in organization; to study the causes of stress; to study and suggest various mechanisms for regulating stress in the organization for better organizational performance. The study revealed that Stress Management at individual level contributes more towards overall management of stress. Though employees do understand the value of exercise, games, walking in contributing significantly towards managing stress at the individual level, the finding report that exercise is not taken seriously by the respondents. However, it is heartening to note that employees at their individual level have been able to comparatively manage the stress in better manner as compared to the organizational efforts and interventions.
Keywords: stress; management; employees; organization; insurance (search for similar items in EconPapers)
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Persistent link: https://EconPapers.repec.org/RePEc:ods:journl:v:5:y:2016:i:3:p:137-148
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