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Analytical View of Outsourcing Education of Sales Managers

Jana Coculova
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Jana Coculova: University of Prešov in Prešov, Slovakia

Journal of Applied Management and Investments, 2018, vol. 7, issue 3, 132-140

Abstract: The paper deals with outsourcing, a modern way of implementing selected business activities through an external entity. The attention is paid to employee education, an activity that manages human resources, often carried out through outsourcing. The aim of the paper is to compare the internal and external forms (i.e. outsourcing) of education in terms of employee satisfaction. One part of the paper presents results of the research carried out on a sample of sales managers in Slovak companies. The research aimed at finding out the existence of statistically significant differences in the level of employee satisfaction with the acquisition of selected types of skills (communication skills, team leadership and sales skills) in terms of education forms. For this purpose, three statistical hypotheses were tested using the Pearson Chi-squared test at a significance level of 5%. Based on the statistical testing, two hypotheses were adopted.

Keywords: outsourcing; education; training and development; sales manager (search for similar items in EconPapers)
JEL-codes: M12 M53 (search for similar items in EconPapers)
Date: 2018
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