How Do Austrians Pay for Online Purchases?

Helmut Stix and Karin Wagner ()
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Karin Wagner: Oesterreichische Nationalbank, Economic Analysis Division

Monetary Policy & the Economy, 2006, issue 3, 45–90

Abstract: The Internet has become an integral part of everyday life for many people: More than 60% of Austrians have access to the World Wide Web at their workplace or at home. The rapidly growing possibilities to access and use the Internet have also given rise to new forms of payment specifically designed for goods and services ordered online. Against this background, this study presents the results of a survey commissioned by the Oesterreichische Nationalbank on the payment methods Austrians choose when shopping on the Internet. The results showed that the vast majority of online payments (52%) are made via bankbased payment services (payment slips, preauthorized debit, etc.). Credit cards are used for 30% of transactions, and payment by COD (cash on delivery) accounts for a share of 13%. This study compares and complements these findings with the results of other surveys and also looks into the reasons respondents cited in favor of or against online shopping.

Keywords: E-money; E-commerce; Online payment means; Monetary policy (search for similar items in EconPapers)
JEL-codes: D12 E58 O33 (search for similar items in EconPapers)
Date: 2006
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Citations: View citations in EconPapers (2)

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